VoIP Features - Litecom, Network, Data, VoIP Technology Integrators

Information Technology
Litecom
Go to content

VoIP Features

Voip
These features apply to both On-Premise and Hosted solutions.
The following: Unlimited and Un-Licensed.
Just to be clear. Most other providers have a "Tier" system. They offer some features as an additional premium. We do not offer a tier price platform. We think you should get it all for one monthly price.

These are some of the features:

  • IVR - Integrated Voice Response System
  • Auto Attendant
  • Time of Day / Day-of-Week / Month / Holiday Call Routing
  • Call Park - Parking Lot
  • Custom Music on Hold. .WAV or Mp3 files
  • Call Recording
  • Integrated FAX. Either inbound call or extension level auto detect FAX, and email to .PDF
  • Hospitality - Wake up Call
  • ACD - Automatic Call Distribution
  • DISA - Direct Inward System Access. Call in from the outside, enter password to make out-bound call using custom CLID.
  • Built in Paging. Uses phones to page thru. Paging Groups
  • Voice Call - Hands Free Internal Set to Set Calling
  • Desktop Application - Infinity One - Included. Read More
  • Group / Call Pickup
  • BLF - Busy Lamp Field
  • Remote Off Premise Users
  • Call Groups
  • Black List
  • Features accessed thru Web Console login
  • Voice Mail
  • Desktop Messaging Email Voice Mail capability, Email notification of voice mail with recorded voice mail attachment as a .WAV media file.
Listen to voice mails thru GUI Web Login
  • User control of Ring Time
  • (DND) Do Not Disturb
  • Call Forward
  • Utilize Cell Phone as extension on PBX / Follow me**
  • ACD
  • CDR (Call Detail Recording) reports
  • Call Recording
  • On-Board conference bridge with unlimited conference rooms, and unlimited attendees
  • E911 - On-Site and Remote call and email notifications. Notifies multiple endpoints of a E911 call. Meets Kari's Law Requirements (Read More). We want to cover and important aspect. Many times when a 911 call takes place, it occurs in a multi building or multi floor / location. Our IP/PBX allows E911 calls to be drilled down to building, floor, room if needed. This is particularly important to Hosted solutions as well. E911 remote notification is addressed at the end, and is often over looked as "Not Required". Although not currently required, Litecom solutions include Multiple On / Off premise call notifications, and multiple email address notifications.



Users can have complete control over their extension services as well. Limited to Hosted Solution, or if On-Prem solution, local access only.
Features access thru Web Console login:
Ring time to voice mail
Email notification of voice mail with recorded voice mail attachment.
(DND) Do Not Disturb
Follow me**


**Follow me is a feature allowing additional numbers to be programmed by the user, such as cell phones or ring groups, if the primary number is not answered.

SIP IP Trunking
Litecom offers SIP IP Trunking.
Business Class / Enterprise Class
Litecom L.L.C. © 2019
Back to content