VoIP IP PBX Business Phone System Features - Litecom Communications

Communications
Litecom
Go to content

VoIP IP PBX Business Phone System Features

Voip
These features apply to both On-Premise and Hosted solutions.
The following: Unlimited and Un-Licensed.
Just to be clear. Most other providers have a "Tier" system. They offer some features as an additional premium. We do not offer a tier

price platform. We think you should get it all for one monthly price.

These are some of the features:

  • IVR - Integrated Voice Response System
  • Auto Attendant
  • Time of Day / Day-of-Week / Month / Holiday Call Routing
  • Extension / Desk set forking. Ties your desk phone to your cell phone and computer for receiving or making calls
  • Call Park - Parking Lot
  • Custom Music on Hold.
  • Call Recording - Automatically record all calls
  • Integrated fax on inbound calls. This means your main phone number can receive faxes then emailed to you.
  • ACD - Automatic Call Distribution
  • Built in Paging. Uses phones to page thru. Paging Groups
  • Voice Call - Hands Free Internal Set to Set Calling
  • Group / Call Pickup
  • BLF - Busy Lamp Field
  • Remote Off Premise Users
  • Call Groups
  • Black List
  • Features accessed thru Web Console login
  • Voice mail to email
  • Desktop Messaging Email / Voice Mail capability, Email notification of voice mail with recorded voice mail attachment as a .WAV media file.
   Listen to voice mails thru GUI Web Login
  • User control of Ring Time (Admin Controlled)
  • Desktop application also can mirror phone as well as, Chat / Messenger with other workers
  • (DND) Do Not Disturb
  • Call Forward
  • Utilize Cell Phone as extension on PBX
  • ACD
  • CDR (Call Detail Recording) reports
  • Remote login access
  • On-Board conference bridge with unlimited conference rooms, and unlimited attendees
  • E911 - On-Site and Remote call and email notifications. Notifies multiple endpoints of a E911 call. Meets Kari's Law Requirements (Read More). We want to cover and important aspect. Many times when a 911 call takes place, it occurs in a multi building or multi floor / location. Our IP/PBX allows E911 calls to be drilled down to building, floor, room if needed. This is particularly important to Hosted solutions as well. E911 remote notification is addressed at the end, and is often over looked as "Not Required". Although not currently required, Litecom solutions include Multiple On / Off premise call notifications, and multiple email address notifications.


Users can have complete control over their extension services as well. Limited to Hosted Solution, or if On-Prem solution, local access only.
Features access thru Web Console login:
Ring time to voice mail
Email notification of voice mail with recorded voice mail attachment.
(DND) Do Not Disturb

**Cell phone integration. Make and recieve calls from your cell phone as if you were on a desk set, from anywhere there is cell coverage or over WiFi.
SIP IP Trunking
Litecom offers SIP IP Trunking.
LITECOM L.L.C. © 2019
Our Passion: Engineering Successful Technology Solutions
Back to content